Privacy Policy

IN TUNE WIRELESS INTERNET ("IN TUNE") will not trade, sell, or disclose to any third party any form of customer identifiable information without the consent of the customer (except as required by subpoena, search warrant, or other legal process, or in the case where failure to disclose information will lead to imminent harm to the customer or others). This includes information derived from registration, subscription, and use of the IN TUNE WIRELESS INTERNET services.

Collection / Use of Information

IN TUNE shall collect and use customer identifiable information for billing, provisioning of services, to solve problems associated with service, and to inform customers of new products or services that will better meet their needs. IN TUNE will use customer identifiable information to market products and services to the customer, but will not disclose or make available any customer identifiable information to any third parties seeking to market products. If a customer chooses not to participate in direct marketing of new products and services from IN TUNE, that customer's information will not be used for the purpose of marketing new products.

Security

IN TUNE has invested and deployed a wide variety of technology and security features to ensure the privacy of customer information on its network. In addition, IN TUNE has implemented strict operations guidelines to ensure customer privacy is safeguarded at every level of its organization. IN TUNE will continue to revise policies and implement additional security features as new technologies becomes available.

Communications

IN TUNE will not read, listen to or disclose to any third parties private e-mail, conversations, or other communications that are transmitted using IN TUNE services except as required to ensure proper operation of services or as otherwise authorized by law.

Unlawful Activity

IN TUNE may use customer identifiable information to investigate and help prevent potentially unlawful activity or activities that threaten the integrity of service or network integrity or otherwise violate IN TUNE’s Customer Agreement.

Account Information

IN TUNE will do its best to honor requests from customers for account information – for example, name, address, company, or billing information. The customer is responsible for ensuring that the information on file with IN TUNE is current and accurate.

Children's Privacy Policy

IN TUNE does not sell products or services for purchase by children. IN TUNE does not knowingly solicit or collect customer identifiable information from children or teenagers under the age of eighteen. In addition, IN TUNE will not knowingly link to any third party web site that solicits or collects customer identifiable information from minors. If you believe that a minor has disclosed personally identifiable information to IN TUNE, please contact us at support@intunewireless.com so that the information can be removed.

IN TUNE Spam Policy

IN TUNE has zero tolerance for spam. Spam complaints will be dealt with seriously and can result in losing access to IN TUNE products, services and privileges.